High Level Retreat #02: Vegas Vacation 2.0

FAQs

WHAT TIME DOES THE RETREAT START AND END?

The retreat officially starts at 4:00 pm on May 2nd, 2024 and ends after breakfast on May 5th, 2024.

WHICH AIRPORT DO I FLY INTO?

Harry Reid International (LAS)

HOW DO I GET FROM AIRPORT TO THE VENUE?

Transfers aren’t included in the price of the ticket, however there are plenty of ways to get to Park MGM from the airport. There are taxis, ubers and RTC Southern Nevada operates a bus from South Strip Transit Terminal Bay 14 to NB Las Vegas at Polo Towers every 10 minutes.

CAN THIS TRIP CATER TO SPECIAL DIETARY NEEDS?

Absolutely. We work closely with our partners and suppliers and can accommodate most dietary requirements. We will email you with a form to gather information about your dietary requirements 3 weeks before the trip start date. 

WILL I GET ANY “FREE” TIME?

Absolutely! There is plenty of leisure time included for you to re-charge, nap, or do your own thing. We always schedule down time in our daily itinerary.

IS MY DEPOSIT REFUNDABLE IF I DECIDE TO CANCEL THE TRIP?

The deposit is non-refundable and is used to secure your spot on the trip. If you decide to cancel your trip, we cannot refund your deposit. Please ensure you purchase adequate travel insurance to cover any fees you may incur if you have to cancel your trip.

WHEN DO I NEED TO PAY THE REMAINING BALANCE?

Trips often feature a variety of payment plans. Your remaining balance due date will depend on which payment plan you selected at time of booking. 

If you selected a payment plan prior to March 14, 2024, your payment plan will be as follows:The payment schedule for this trip is detailed below. 

• First Payment: Deposit of $500 paid at time of booking 
• Second Payment: 50% of the total value of your booking is due January 3, 2024
• Balance Payment: Remaining balance due March 3, 2024

 

Good to know: While a trip is Pending, payments except for the first deposit payment are refundable in line with the trip’s cancellation policy. Once a trip is Confirmed, subsequent payments are non-refundable.

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If you select/ed to pay with Uplift*, your payments schedule, including amounts due and due dates, will be managed by Uplift directly. 

*Uplift is only available to US customers. For full T&C’s please visit uplift.com. Down payment may be required. Actual terms are based on your credit score and other factors and may vary. APRs range from 0% to 36%. Minimum $150 purchase required. Not everyone is eligible. Loans made through Uplift are offered by these lending partners: https://www.uplift.com/lenders/. Privacy Policy, Terms of Use.

CAN I COME TO THIS RETREAT ALONE?

Yes! Traveling alone is a great way to meet new people, and many people will be coming solo. On this trip we’re all in it together and you’ll be part of the group from the moment you arrive.

I WANT TO SHARE A ROOM BUT I AM TRAVELING ALONE, DO YOU ASSIGN ME SOMEONE TO SHARE THE ROOM WITH ?

If you are traveling alone and would like to share a room, we use our best judgment to find a good match. We endeavor to accommodate any specific requests you may have. Please contact us with any requests so that we can assign you to an unaccompanied guest that also wants to travel in a double occupancy room.

HOW DO YOU ASSIGN THE ROOMS?

Rooms are assigned on a first-come-first-served basis. 

Please note: Please note: all rooms are equal in terms of comfort.

WHAT IS THE COVID CANCELLATION POLICY?

CANCELLATION BY US

In the unlikely event that WE have to cancel the trip for any reason then we will offer you the following options:

• A full refund of all monies paid, including your deposit
• Transfer of your booking, free of charge, to a future trip of the same value

In the unlikely event that we have to cancel the trip for any reason, any flight tickets purchased by you will not be able to be refunded. It is for this reason that travel insurance is a mandatory condition of your booking. 

CANCELLATION BY YOU

If you are unable to attend the trip for any reason, you will need to make a claim with your travel insurance provider to claim any trip costs.

Please ensure your travel Insurance provider covers you for the following:

• Flight cancelation
• Trip payments
• Positive Covid-19 test or other medical restriction preventing you from traveling
• Local and destination restrictions preventing you from traveling

IS TRAVEL INSURANCE INCLUDED?

We do not include travel insurance as everyone’s needs are different. However, having travel insurance in place for each person is a condition of your booking. If you haven’t purchased cover yet, you can do so here:

• US Residents link here
• UK Residents link here
• For other International residents link here

Please ensure your travel Insurance provider covers you for the following:

• Flight cancelation
• Trip payments
• Positive Covid-19 test or other medical restriction preventing you from traveling
• Local and destination restrictions preventing you from traveling

WHO DO I REACH OUT TO IF I HAVE ADDITIONAL QUESTIONS?

You can reach out to us directly via email at livehighlevel@seekdharma.com

HOW DO I CHECK MY REMAINING BALANCE?

Remaining balance can be checked by following the payment link found in your booking confirmation email.