UNRULY Country

FAQs

WHAT TIME DOES THE RETREAT START AND END?

The retreat officially starts at 5:00 PM on October 24, 2024, and ends at 11:00 AM on October 27, 2024.

WHICH AIRPORT DO I FLY INTO?

You fly into George Bush Intercontinental Airport (IAH).

HOW DO I GET FROM AIRPORT TO THE HOTEL?

The best way to get to the Woodlands Resort from the Airport is by taxi or uber. The drive time is approximately 30 minutes.

CAN THIS TRIP CATER TO SPECIAL DIETARY NEEDS?

Absolutely. We work closely with our partners and suppliers and can accommodate most dietary requirements. We will email you a form to gather information about your dietary requirements three weeks before the trip start date

WILL I GET ANY “FREE” TIME?

Absolutely! There is plenty of leisure time included for you to re-charge, nap, or do your own thing. We always schedule down time in our daily itinerary.

IF I DECIDE TO CANCEL MY SPOT, WILL I GET A REFUND?

The deposit is non-refundable and is used to secure your spot on the trip. If you decide to cancel your trip, we cannot refund your deposit. 

All subsequent payments are non-refundable once the payment due date has arrived. 

Please ensure you purchase adequate travel insurance to cover any fees you may incur if you have to cancel your trip.

WHEN DO I NEED TO PAY THE REMAINING BALANCE?

Trips feature a variety of payment options. Your remaining balance due date will depend on which payment option you select at time of booking.

OPTION 1: Pay in full

You can pay the full balance at time of booking 

OPTION 2: Fifty50 

You can pay 50% at the time of booking and the remaining 50% due by July 27, 2024 (90 days before departure)

OPTION 3: Pay using Uplift
Uplift is a buy-now-pay-later service provider that helps you spread the cost of your trip over fixed, monthly payments. That means you secure your spot on a trip today, but pay for it over time in bite-sized installments*

 

If you’d like to use Uplift’s buy-now-pay-later service:
– Choose ‘Uplift’ as your payment option at check-out 

– Complete an application and receive a quick decision

– If approved, select the Uplift payment plan that best fits your budget and secure your spot!

– You’ll receive easy, monthly payment reminders or select autopay to allow for automatic payment

*Uplift is only available to US customers. For full T&C’s please visit uplift.com. Down payment may be required. Actual terms are based on your credit score and other factors and may vary. APRs range from 0% to 36%. Minimum $150 purchase required. Not everyone is eligible. Loans made through Uplift are offered by these lending partners: https://www.uplift.com/lenders/. Privacy Policy, Terms of Use.

CAN I COME TO THIS TRIP ALONE?

Yes! Traveling alone is a great way to meet new people, and many people will be coming solo. On this trip we’re all in it together and you’ll be part of the group from the moment you arrive.

I WANT TO SHARE A ROOM BUT I AM TRAVELING ALONE, DO YOU ASSIGN ME SOMEONE TO SHARE THE ROOM WITH ?

If you are traveling alone and would like to share a room, we use our best judgment to find a good match. We endeavor to accommodate any specific requests you may have. Please contact us with any requests so that we can assign you to an unaccompanied guest that also wants to travel in a double occupancy room.

HOW DO YOU ASSIGN THE ROOMS?

Rooms are assigned on a first-come-first-served basis.

WHAT IS THE CANCELLATION POLICY?

CANCELLATION BY US

In the unlikely event that WE have to cancel the trip for any reason then we will offer you the following options:

• A full refund of all monies paid, including your deposit
• Transfer of your booking, free of charge, to a future trip of the same value

In the unlikely event that we have to cancel the trip for any reason, any flight tickets purchased by you will not be able to be refunded. It is for this reason that travel insurance is a mandatory condition of your booking. 

CANCELLATION BY YOU

If you are unable to attend the trip for any reason, you will need to make a claim with your travel insurance provider to claim any trip costs.

Please ensure your travel Insurance provider covers you for the following:

• Flight cancelation
• Trip payments
• Positive Covid-19 test or other medical restriction preventing you from traveling
• Local and destination restrictions preventing you from traveling

IS TRAVEL INSURANCE INCLUDED?

• We do not include travel insurance as everyone’s needs are different. However, having travel insurance in place for each person is a condition of your booking. If you haven’t purchased cover yet, you can do so here:  Faye Travel Insurance 

Please ensure your travel Insurance provider covers you for the following:

• • Flight cancelation
  • Trip payments
  • Medical restrictions preventing you from traveling
  • Local and destination restrictions preventing you from traveling

WHO DO I REACH OUT TO IF I HAVE ADDITIONAL QUESTIONS?

You can reach out to us directly via email at retreat@curvycurlyconscious.com

HOW DO I CHECK MY REMAINING BALANCE?

The remaining balance can be checked by following the payment link found in your booking confirmation email.

CAN I BOOK THIS RETREAT WITHOUT A ROOM?

It’s not possible to book Unruly Country separate from accommodation; this is a curated experience with a focus on sisterhood and bonding as a group so enjoying the full weekend getaway together is essential. 🙏🏾